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How do I use a credit note?
Did you book a holiday in 2025?
Were you unable to enjoy your holiday that year for various reasons and did you receive a credit note?
Using it is very simple. We will guide you step by step.
Step 1: Create your holiday
It couldn’t be easier! Go to our website and follow the steps, indicating:
- The dates of your stay,
- The number of participants,
- The type of accommodation you want.
Then complete the form with participant information, additional rentals, insurance, etc.
Step 2: Payment
Select the payment method ‘credit note’, then fill in:
- The credit note number (if you cannot find it, please contact us),
- The amount of the credit note.
!! NB: Please note:
- If the credit amount is less than the deposit amount, you will need to complete the payment by credit card (follow the instructions on the website).
- If the credit amount is higher than the deposit amount, the deposit amount will be adjusted so that the entire gift voucher is used (the balance amount will be recalculated).
You can also contact us by telephone on 0033 2 51 55 38 98 to make your booking using your credit note.
We look forward to welcoming you soon to Les Cyprès campsite!
